Privacy Policy

Privacy Policy

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Introduction

Tawleh-jts.com ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website https://tawleh-jts.com (the "Site").

By using our Site, you acknowledge that you have read, understood, and agreed to this Privacy Policy. If you do not agree, please do not use our Site.

Information We Collect

Information You Provide

  • Name and email address (e.g., when contacting us or subscribing)
  • Feedback submitted via forms
  • Survey or promotion participation data

Information Collected Automatically

  • Usage Data: pages visited, time on site, etc.
  • Device Data: IP address, browser, OS, etc.
  • Location: general location via IP
  • Cookies: as described in our Cookie Policy

How We Use Your Information

  • To maintain and improve our Site
  • To send updates and marketing (if opted in)
  • To respond to inquiries
  • To analyze usage patterns
  • To ensure security and prevent fraud
  • To comply with legal obligations

Legal Basis for Processing

  • Consent: for marketing or specific uses
  • Legitimate Interest: site performance and analytics
  • Legal Obligation: compliance with UK law
  • Contractual Necessity: e.g., account-based interactions

Data Sharing and Disclosure

Recipient Category Purpose Data Shared
Service Providers Hosting, analytics, support Contact and usage data as needed
Business Transfers In case of merger or acquisition All held data
Legal Obligations To comply with applicable law Relevant information only
Protection of Rights To protect users or enforce terms As needed to act

We do not sell your personal data to third parties.

Cookies and Tracking

We use cookies to enhance your experience and analyze usage. You may disable cookies in your browser settings, but this may affect site functionality.

For details, please see our Cookie Policy.

Data Security

  • Encryption of sensitive data
  • Access control and authentication
  • Regular vulnerability assessments
  • Physical and digital security measures

While we strive to protect your data, no method is 100% secure.

Data Retention

  • Contact data: for duration of relationship + up to 2 years
  • Technical data: up to 26 months
  • Communications: up to 2 years

Your Rights

You have rights under the UK GDPR, including:

You can request access to your personal data (commonly known as a "data subject access request"). This enables you to receive a copy of the personal data we hold about you and to check that we are lawfully processing it.

You have the right to request correction of any personal data that we hold about you. This enables you to have any incomplete or inaccurate data we hold about you corrected.

You have the right to request erasure of your personal data under certain conditions. This enables you to ask us to delete or remove personal data where there is no good reason for us to continue processing it.

You have the right to request restriction of processing of your personal data in certain circumstances, for example if you contest its accuracy or object to its processing.

You have the right to request the transfer of your personal data to you or a third party in a structured, commonly used, machine-readable format. This applies to automated data where you initially gave consent or used the data to perform a contract.

You have the right to object to the processing of your personal data where we are relying on a legitimate interest and your rights override that interest.

You have the right to withdraw your consent at any time when we rely on your consent to process your data. This does not affect any processing that took place before consent was withdrawn.

To exercise these rights, contact us at This email address is being protected from spambots. You need JavaScript enabled to view it..

International Transfers

Your data may be transferred outside the UK. In such cases, we implement appropriate safeguards including:

  • Standard Contractual Clauses (SCCs)
  • Transfers to adequate jurisdictions
  • Your explicit consent

Children's Privacy

We do not knowingly collect data from users under 18. If we learn that we have collected data from a minor without parental consent, we will delete it promptly.

Changes to This Policy

We may revise this policy from time to time. The latest version will always be posted here, with an updated "Last Updated" date.

Contact Us

If you have questions or concerns, contact us:

  • Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

Complaints

You can complain to the Information Commissioner's Office (ICO) at any time. However, we encourage you to contact us first so we can resolve your issue directly.

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Privacy Policy